The Business Management Blog Resource

Industrial plumbing supplies doesn’t sound like a cutting-edge business segment. However, one company got immediate results when it launched an e-commerce site. A great read for business owners that think e-commerce will do nothing for their business type!read more | digg story

Ask questions. Ask questions. Ask questions. In case you didn’t get this, ask questions! Asking questions is one of the most powerful keys to successful selling. It really is. So, why should you ask questions?
Ask questions to find out if you can help/serve your potential client. By asking questions, you’ll be able to find out […]

Just imagine. You have walked out of a shop or put down the phone after purchasing something and your immediate reaction is “Wow!” How do you feel? Excited; satisfied; fulfilled … eager to return and buy again?
Wouldn’t it be great if you could get your customers to feel the same way about dealing with you?
Lots […]

We’ve all heard the saying: If you fail to plan, you plan to fail. But I like to think of it another way. Ask yourself, “am I planning to succeed?”

In business, it’s important to follow a plan. It’s important to have a plan for your year, each week, and each day. Otherwise, you’re being […]

Much research has been done on what the makes a winning customer experience.
What is it that makes customers come back to your business instead of going to someone else’s? If your repeat business is low, what is it that you are doing to drive your customers away? There is a consistent theme that emerges across […]